Contact & Support

We're here to help and listen to our readers. Every message matters to us.

1-3 day response
Every email read
Confidential

Quick Contact

For any questions, suggestions, or issues, email us directly. We typically respond within 1-3 business days and read every message personally.

bookmarkd.fun@gmail.com

How Can We Help?

Choose the category that best describes your question or concern. This helps us provide the most relevant help.

What to Expect

Personal Response

Every email is read personally by us. You'll get a thoughtful, human response, not an automated reply.

Quick Turnaround

We typically respond within 1-3 business days. Urgent issues like safety concerns are prioritized.

Confidential

Your messages are handled confidentially. We only share information when necessary to resolve issues.

Privacy & Security

Never Share Passwords

We'll never ask for your password via email. If you need a password reset, we'll guide you through the secure process.

Safe to Share

Your username, email address, and descriptions of issues are safe to include in support emails.

When Reporting Issues:

  • • Describe what you were trying to do
  • • Explain what happened instead
  • • Include your browser type if relevant
  • • Screenshots are helpful but optional

Growing Support

As we launch book clubs, discussion posts, and shared rankings, we'll expand our support to include community moderation and feature-specific help. The same principles apply: quick, personal, and thoughtful assistance for every reader.

We're Here for You

Your questions, feedback, and concerns help make Bookmarkd better for everyone. Don't hesitate to reach out—we genuinely want to hear from you.

Get in Touch